We know that there’s widespread concern in our community about the Coronavirus Disease 2019 (COVID-19), and we want you to know that your health is our top priority at the Center of Hope for Behavioral Health (The Center). In consideration of the increasing uncertainty and growing number of infected individuals around the world, we encourage you to take responsibility for yourself and your family.
Though the risk remains low, it’s important to take a proactive approach to minimize exposure. Our staff is committed to following the guidelines and protocol set forth by the ADA, CDC, and the local Health Department. The Center is taking the following precautions to protect our clients and patients and help slow the spread of the coronavirus.
- Temperatures are checked before anyone enters the office.
- A mask is mandatory for staff, visitors, and clients. If you do not have a mask one will be provided to you upon arrival.
- We ask all visitors and clients to complete a COVID Screening Questionnaire upon entry into the building.
- Office seating in the therapy rooms have been arranged for appropriate physical distancing.
- Staff maintain safe distancing.
- Restroom soap dispensers are maintained, and everyone is encouraged to wash their hands.
- Hand sanitizer that contains at least 60% alcohol is available in the therapy/clinic rooms, the waiting room and at the reception counter.
- We schedule appointments at specific intervals to eliminate the need to wait in the waiting room.
- We ask all clients to wait in their cars or outside until no earlier than 5 minutes before their appointment times.
- Credit card pads, pens and other areas that are commonly touched are thoroughly sanitized after each use.
- Physical contact is not permitted.
- Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
- Common areas are thoroughly disinfected at the end of each day.
